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Mobile Payments in 2024: Trends and Predictions

10
Min. Read
February 1, 2024

Reflecting on the advancements in mobile payments anticipated for 2024, the landscape is set to evolve with several key trends and innovations, distinctly shaping consumer habits and business strategies within the UK and globally. Here’s a comprehensive overview, tailored with British terminology and context where applicable:

  1. Instant and Contactless Payments Surge: A significant shift towards instant and contactless payments, including the uptake of mobile wallets, is underway. According to McKinsey's 2023 report, there's a noticeable global decline in cash usage, with countries like Brazil and Nigeria leading the way towards digital and instant payment solutions. The UK and other European countries are also seeing a substantial rise in these payment methods, indicating a move towards a cashless society​​. Discover Global Network Insights forecasts a compound annual growth rate of 18% for mobile wallets from 2022 to 2027, highlighting the growing preference for these convenient payment options​​.
  2. Enhanced Security with Biometric Authentication: The adoption of biometric authentication methods, such as fingerprint and facial recognition, is becoming increasingly prevalent, offering an added layer of security and a smoother payment experience. This is in line with a broader focus on security enhancements, including tokenisation and encryption, to protect user information and transaction integrity​​​​.
  3. Blockchain and Decentralised Finance (DeFi): The mobile payments arena is being influenced by the rise of blockchain technology and the principles of decentralised finance. This movement is granting users greater control over their finances and reducing dependence on traditional banking systems. The incorporation of digital currencies, including cryptocurrencies, is expected to see sustained interest, with forecasts predicting considerable growth in users and market value by 2027​​​​.
  4. AI-Driven Personalisation: Artificial intelligence is utilised to analyse user behaviours and deliver personalised recommendations and services within mobile payment applications. This approach is enhancing user engagement and satisfaction by offering customised financial services​​. PayPal highlights AI's role in augmenting virtual shopping experiences and enhancing fraud mitigation efforts​​.
  5. Social Media and E-Commerce Convergence: Payment technologies are increasingly being integrated with social media platforms, facilitating novel e-commerce models like livestream shopping. This trend is opening avenues for businesses to boost conversion rates and customer engagement through trusted and seamless payment experiences​​.
  6. Popularity of Buy Now, Pay Later (BNPL) Services: BNPL services are continuing to attract a broad audience, particularly among younger demographics, with the market expected to expand significantly. The appeal of BNPL lies in its flexibility and convenience, encouraging businesses to incorporate these options into their payment solutions​​.
  7. Cross-Sector Impacts: The adoption of mobile payment technologies is having a transformative effect across various sectors. In healthcare, secure and recurring payment methods are becoming essential, while in the travel industry, flexible payment options like BNPL are increasingly sought after​​.

In essence, the evolution of mobile payments in 2024 is marked by a shift towards more secure, convenient, and personalised payment experiences. These developments, driven by technological innovation and changing consumer expectations, indicate a dynamic and potential-rich future for the mobile payments sector, both in the UK and globally.